Disclaimer
Please read this disclaimer carefully before using our services
Last Updated: January 2, 2026
IMPORTANT NOTICE - PLEASE READ
RenewCIDB is a PRIVATE service portal and is NOT a government agency, NOT an official representative, and NOT an appointed agent of the Construction Industry Development Board Malaysia (CIDB) or any other Malaysian government agency.
1 Identity and Status of RenewCIDB
1.1 Private Entity
RenewCIDB (www.renewcidb.com.my) is an online portal owned and operated by Rentaka Trading and Services (SSM Registration No: 003324554-U) and Rentaka Agency (SSM Registration No: JM1006884-H), both of which are private business entities registered in Malaysia.
1.2 Not a Government Agency
We expressly state that RenewCIDB:
- Is NOT part of the Construction Industry Development Board Malaysia (CIDB)
- Is NOT a government agency or statutory body
- Is NOT an official representative or appointed agent of CIDB
- Does NOT have any official relationship, partnership, or affiliation with CIDB
- Is NOT authorized by the government to issue Green Cards, Contractor Licenses, or CIDB certificates
2 Nature of Our Services
2.1 Third-Party Service Provider
RenewCIDB is a third-party service provider offering professional assistance for:
- Preparing and reviewing application documents
- Assisting with CIDB Green Card registration and renewal processes
- Assisting with Contractor License matters (PPK/PPKA)
- Assisting with CIDB course registration such as SICW, CCD, and others
- Providing advice and guidance on CIDB procedures
- Representing customers in dealings with CIDB (with customer consent)
2.2 Service Fees
Fees charged by RenewCIDB are for professional services and consultancy only, and are NOT official government fees or CIDB fees. The fees charged are in accordance with guidelines established by the company. If the price offered is not agreeable to the customer, the customer has the right to not proceed with our services and may deal directly with CIDB or engage other consultants.
3 No Guarantee of Approval
IMPORTANT WARNING: RenewCIDB does not guarantee the approval of any application. The decision to approve or reject any Green Card, Contractor License, or CIDB certificate application is the absolute authority of CIDB and is subject to:
- Compliance with requirements and criteria set by CIDB
- Validity and completeness of submitted documents
- CIDB's final discretionary decision
- Current regulations and laws in force
Our services are to assist and facilitate the process, not to guarantee outcomes.
4 Limitation of Liability
To the fullest extent permitted by Malaysian law, RenewCIDB, Rentaka Trading and Services, Rentaka Agency, and their officers, directors, employees, agents, or representatives shall NOT BE LIABLE for:
- Any direct, indirect, incidental, special, or consequential damages
- Loss of profits, business, or opportunities
- Damage to reputation or goodwill
- Delays or rejections of applications by CIDB
- Changes in CIDB policies, procedures, or fees
- Errors or inaccuracies in information provided by customers
- Technical system interruptions or failures
- Any actions or decisions by CIDB or other government agencies
5 Customer Responsibilities
By using RenewCIDB services, customers agree and acknowledge that:
- Customers are fully responsible for providing accurate, complete, and valid information
- Customers understand that RenewCIDB is a private service and not a government agency
- Customers may deal directly with CIDB without using third-party services
- Customers use RenewCIDB services by their own choice for convenience
- Any false documents or inaccurate information is the sole responsibility of the customer
6 Indemnification
Customers agree to indemnify, defend, and hold harmless RenewCIDB, Rentaka Trading and Services, Rentaka Agency, and all their officers, directors, employees, agents, and representatives from any and all claims, liabilities, damages, losses, costs, and expenses (including legal fees) arising from or related to:
- Customer's breach of this disclaimer
- Provision of false or inaccurate information by customer
- Customer's violation of laws or regulations
- Any third-party claims related to customer's use of services
7 External Links and Trademarks
7.1 Third-Party Links
This website may contain links to third-party websites including the official CIDB website. RenewCIDB is not responsible for the content, privacy policies, or practices of these third-party websites.
7.2 Trademarks
"CIDB", "Construction Industry Development Board Malaysia", and related logos are trademarks or registered trademarks belonging to the Construction Industry Development Board Malaysia. Use of these names or trademarks on our website is for descriptive purposes only and does not indicate any endorsement, affiliation, or official relationship.
8 Governing Law and Jurisdiction
This disclaimer is governed by and construed in accordance with Malaysian law. Any disputes arising from or related to this disclaimer or the use of RenewCIDB services shall be referred exclusively to the courts of Malaysia.
9 Amendment of Disclaimer
RenewCIDB reserves the right to amend, modify, or update this disclaimer at any time without prior notice. Continued use of our services after any amendments constitutes acceptance of the amended disclaimer.
10 Acceptance of Disclaimer
By accessing the RenewCIDB website or using any of our services, you acknowledge that you have read, understood, and agree to be bound by this disclaimer. If you do not agree with any part of this disclaimer, please do not use our services.
Contact Us
If you have any questions regarding this disclaimer, please contact us:
- Address: No. 78-1, Persiaran Raja Muda Musa, Kawasan 6, 41100 Klang, Selangor, Malaysia
- Phone: +60 17-349 0959
- Email: info@renewcidb.com.my
FINAL REMINDER
RenewCIDB is an independent private service that assists customers with CIDB matters. We are NOT CIDB, NOT an official CIDB representative, and NOT a government agency. Customers who wish to deal directly with CIDB may visit the official website at www.cidb.gov.my.